I am so happy to write this email – every step of the way, you guys were great. Melissa was wonderful on the phone, helped me rent a fridge for a friend and went above and beyond. I rang at 8am, got an email straight away and the driver Peter sent me a text message at 9:45am to say he would arrive between 10am and 10.15am. He arrived on the dot, got my signature and was off to deliver. Plus he was a very pleasant person! Going the extra mile, and delivering the fridge within hours of my call – AMAZING!
Mr Rental Deception Bay
I just wanted to give some positive feedback for the Adelaide Mr Rental store. We rented a fridge for a month during Christmas / New Year while we had family visiting. We are building an extension and had demolished our kitchen and only had a tiny bar fridge, so needed something more. With only two days before Christmas and 24hours notice, we had a great fridge from Mr Rental that was clean, in good condition and in working order, for our use. The office and delivery team were so helpful, efficient and reliable. It was one of the easiest arrangements I have ever made. Thanks so much for a great service – I have already raved about your business to friends.
Mr Rental Arndale
I am extremely impressed and highly pleased with the amazingly polite and informative way the customer options were explained to me. As a consumer, I was delighted with the professionalism provided. Customer Service Representative Alicia displayed a very high level of customer service. This has and will always be my first and only port of call when I require this sort of business. All of my experiences with Mr Rental have been fantastic and it has been great pleasure to conduct business with the organisation. Many thanks.
Mr Rental Beenleigh
This is just a short note to tell you how delighted I have been with the service you have provided to myself and my family over the past number of years. You and your colleges at the Malaga branch are a team of caring professionals who will always go the extra mile to provide your customers with an excellent service second to none. It is always a pleasure to ring the store and know that whatever enquiry I may have will be actioned as soon as it is humanly possible.
Mr Rental Malaga / Balcatta
My exercise equipment arrived and the whole process (i.e. from going to your website to equipment arrival) has been an efficient and pleasant one. May I also comment on the gentleman who delivered the equipment – he was professional in his approach, set the equipment in the position that I wanted, was efficient with the paperwork and offered suggestions for use of equipment and advice regarding instructions. It is not often you meet people who are professional, calm and friendly and your working environment must be conducive to this. Thanks to you and your team for making the process enjoyable.