Mr Rental Job Vacancies
Branch Performance Manager – Sunshine Coast
- Are you able to see the ‘big picture’ along with the small details?
- Are you determined and persistent?
- Can you follow a system?
- Appreciate working with team players?
- Can you come up with a new idea AND follow it through to completion?
- Consider yourself a little bit `IT Savvy’?
We are looking for a determined individual that can help the owners of this business to grow and develop the business but at the same time be able to work and more importantly lead the team without the owners having to be present.
This business is part of a large Australian and New Zealand organisation that leads the field in this industry. This branch requires an individual that is persistent and results orientated but has a sense of consistency.
We are looking for someone that is well rounded in the fact they can do the details required to build the business, but also have the skills to be great with people. We are looking for someone with a happy and friendly nature to work in this business that has underlying family values and a strong positive culture.
What if we also told you that this position was Monday to Friday? You would be acknowledged and recognised for excellent work? That you have ongoing support and training?
If you think that you can carry out the roles and duties of a branch performance manager and you can also work as a leader and a team player, then we’d love for you to apply for this position.
We hope that you are the person we are looking for to join our team!
JOB DESCRIPTION
Job title: Branch Performance Manager
Reporting to: Franchisee
Hours: Permanent – Full Time
Location: Sunshine Coast
Purpose of the Position
The BPM is responsible for managing all aspects of the Mr Rental Store according to Mr Rental systems and procedures.
Reporting to the Franchise Owners, this position’s primary responsibility is managing and improving the performance, productivity, efficiency and profitability of organisational operations through the provision of effective methods, systems, strategies and outstanding leadership.
Responsibilities & duties
- Leadership – Co-ordinate, manage, monitor and lead team members in their day to day roles, providing guidance, mentoring, motivation and assistance, leading by example and organising time around their needs.
- Human Resources –Allocate human resources to enable task performance. Organise recruitment and placement of required team. Delegate tasks and accountabilities. Establish work schedules. Coordinate team activities to ensure maximum efficiency. Organise induction and training of new team members. Mentor and discipline team. Manage and evaluate team performance.
- Sales, Marketing and Customer Service – Maintain excellent customer service at all times and ensures the reputation of Mr Rental in the local community is exemplary. Handle customer enquiries and complaints. Plan and implement marketing and advertising campaigns to maximize business. Process sales enquiries according to Mr Rental systems and procedures
- Best Practice –Monitor and ensure adherence to all rules, regulations and procedures. Support and implement OH & S procedures. Exercise duty of care and adhere to Mr Rental procedures. Maintain a safe and secure working environment. Inform and instruct team of any compliance updates.
- Administration – ensure administration procedures are being adhered to and conducted effectively and efficiently according to Mr Rental systems and procedures. Maintain computer network with updates, virus checks & maintain records.
- Reporting - Analyse and monitor internal processes through available reports - Activity by Source Report, KPI Report, Customer Overdue Report, Stocktake Report, Filter Report, Business Development Review, Business Plan, Budget and Marketing Schedule
- Perform other duties as may be required from time to time as directed by Management.
Education; Experience & Skills
| Essential | Desirable |
| Minimum 3 years experience in a similar role preferably in the Retail/Service Sector | Certificate IV in Small Business or similar qualification would be advantageous |
| Proven experience in people management to ensure task performance | A sound understanding of marketing principles would be advantageous |
| A high standard of customer service skills | Considers themselves `I.T. Savvy’ |
| Proven demonstration of excellent leadership skills | |
| High Standard of written and verbal communication skills including correspondence, emails, and management documentation/reports etc | |
| Knowledge of legislative requirements including Workplace Health & Safety | |
| Experience at working both independently and in a team-orientated, collaborative environment | |
| Can conform to shifting priorities, demands and timelines through analytical and problem-solving capabilities | |
| Persuasive, encouraging and motivating | |
| Ability to effectively prioritise and execute tasks in a high-pressure environment is crucial in this role | |
| Energetic, determined, hardworking and able to work in a diverse environment | |
| Strong Interpersonal and Delegation Skills | |
| Stress Tolerant | |
| Critical Thinking and Problem Solving Skills | |
| Police Check | |
| Open License with no infringements for past 2 years. | |
Relationships
| With | Purpose |
| Franchise Owners | The Branch Performance Manager will be provided with ongoing training, support and supervision |
LODGING YOUR APPLICATION
To apply for the role of Branch Performance Manager, you need to provide the following information by the closing date:
- Attach your current resume (including a comprehensive employment history with functions or roles performed [relevant to this position], dates of employment, and educational qualifications.
- A two (2) page statement or covering letter outlining your suitability for this position addressing the Selection Criteria outlined in the Job Description. All attachments must be in PDF or Microsoft word format.
Your Statement should outline how your qualifications, experience, achievements and capabilities relate to the duties of the position. Give examples, including outcomes achieved, which demonstrate your suitability for the role.
Applications should be emailed to currimundi.owner@mrrental.com.au and received on or before the closing date 22 June 2012. Enquiries regarding this position can also be directed through this email address.
Thank you for your interest in the position of Branch Performance Manager for Mr Rental
Resumes with no covering letter/selection criteria statement will not be considered.