008: National Certificate in Business Administration & Computing (Level 2)

Purpose

The business community seeks people who have a broad range of skills including the ability to use a keyboard, meet production requirements, operate computers, use technology to best advantage, answer telephones, provide customer service, process information, show initiative and contribute positively to the work group or work team.

The flexible structure of the qualification recognises this broad range.  It allows providers and employers to tailor programmes to meet individual skill needs that reflect the diverse roles and positions required to meet the business administration and information technology needs of the business community at an entry level.  Minimum credits specified for interpersonal communications and writing recognise the need for competencies that underpin all business administration roles.